Acceptable Use Policy

Users must not:

• Upload patient information or Protected Health Information (PHI)
• Upload malicious files or code
• Impersonate another person or organization
• Create fake professional credentials
• Misrepresent a license, registration or certification
• Post fraudulent shifts
• Post intentionally misleading compensation
• Harass, threaten or abuse other users
• Discriminate unlawfully
• Spam users
• Scrape the platform or harvest user data
• Abuse messaging or notification features
• Attempt unauthorized access or circumvent security controls
• Use the platform for illegal activities
• Post confidential pharmacy business information
• Post information they do not have permission to disclose

• Patient names or any patient identifiers
• Patient medical information or Protected Health Information (PHI)
• Prescriptions or prescription images
• Medical records
• Insurance information
• Social Security numbers
• Passwords or authentication codes
• Banking, credit card or other financial account information
• Controlled-substance information
• Confidential or proprietary pharmacy business information
• Any other sensitive information that is not necessary for staffing coordination

Every worker profile, pharmacy profile and shift has a Report action. Choose the closest category — for example fake account, incorrect license or credential, fraud, spam, harassment, inappropriate content, confidential information, patient information / PHI, or incorrect shift information — and add a short factual description. Do not include patient information in a report.

You can also block a user, which stops further matching and contact between your accounts where practical. Blocked users can be managed in Settings.

We review reports and may remove content, cancel shifts, limit features, suspend accounts or terminate accounts. Key administrative actions are recorded in an internal audit trail. Where conduct may be unlawful, we may take further steps consistent with applicable law.